Your customers determine the future of your business. Make a mistake, fail to treat a customer well, miss a delivery or deadline, deal with a problem badly and your business is at risk. In this social media world, customers are quick to let everyone know how badly...
Have you ever considered how important your workplace culture is to the long- term prosperity of your business? Most business owners only invest time and energy on getting smarter (rather than healthier) by focusing on the tangible, easier to measure aspects of their business. However to build...
Changing the health of your business cannot be done overnight, but if you wait for the right time then the change will never come. Time pressures, staff shortages, cash flow, customers, meetings, team problems, these are all the reasons you might use to not invest the...
Release the untapped potential of your team! How engaged, inspired, satisfied or dissatisfied are they? When you answer this question, you start to see the missing discretionary effort that could be invested and working in your business with more inspired and engaged team members. Tap into this discretionary...
The health of your business determines its success. A workplace with good health and culture means your business will be profitable, your team will be productive, and you will all be invested in the same core behaviours, based on the principles and values YOU have instilled...
Secure the future of your business.. To secure the future of your business you need to heavily rely on the commitment and dedication of your team. If they are unhappy in their work, then your business will underperform. Have you ever stopped to address this issue? The performance of...
In this increasingly competitive world, your business must stay relevant, it must stay ahead of the competition and it must be willing to constantly change and adapt to every situation dropped in its path… Making changes in your business involves planning, thought and the support of...
Running your business with purpose, especially now, is challenging. You and your team are working very hard just to survive these uncertain times, on making sure that your business remains profitable and has a future. Does it go without saying that your business cannot exist without making...
Build Value - Sell More Your business is successful because you have sales, you have won the business, convinced customers to buy from you and some have bought again and again. The current success of your business is down to your hard work done to win and...
Remote Working - Results Matter Most From the spring of 2020 we were forced by the global pandemic to very quickly (overnight almost), adjust the way we all work. For some businesses in the retail and hospitality sectors the pandemic meant working from home was a non-starter...