08 Mar Multiply the levels of trust in your business and you multiply your success
Multiply the levels of trust in your business and you multiply your success
Trust can make or break the future of your business.
Where there is trust, there is less stress and less complication.
Low trust in your business creates hidden agendas, interpersonal conflict, interdepartmental rivalries and defensive and protective communication. It slows the work down and sends costs up. A low trust workplace is no fun.
High trust in your business is so much easier – it makes everything better and has a positive impact on you and your team. Costs go down, your team and customers are happier and it’s a fun place to work.
Because both high trust and low trust impact on everyone involved in your business, the ability to be able to create trust is the critical leadership competency needed today.
A low trust path has a negative effect on your business. Customers buy less, your team are disenchanted, your suppliers favour your competition.
A high trust path impacts positively on everyone. Customers buy more, your team are enthusiastic and committed, suppliers go out of their way to help you.
Every day you choose which path you take – low trust or high trust – based on your behaviours.
You might think you have the right business strategy and have planned the execution of this strategy well…
But are you growing frustrated with the progress of this plan?
As a trustworthy leader, you set the standard for the level of trust in your business, and your team don’t follow the strategy – they follow YOU…
If you are not a credible leader, your team will not embrace the plans, strategies and projects that will help your business survive and thrive.
Your business strategy is only as good as the trust that your team have in you.
In his brilliant and insightful book, The Speed of Trust, Stephen M.R. Covey discusses the 7 levels of trust and uses an equation to help you measure where you are now as well as how to build, maintain and restore the levels of trust in your business.
You will find links to this equation and the 7 levels of trust in this Business Breakthrough report.