Leading and change management is a critical skill in business. Change management has never been more important than it is now, with things changing every day and every week and the expectations on you and your team sometimes being out of your control. What’s clear is that...
Growth Mindset. There are so many challenges facing business owners up and down the country at the moment and there are also many challenges ahead as everyone tries to move through this crisis with the minimum of losses. I’m sure as a business owner it is hard...
Did the hard sell ever really work well? Selling involves ‘PUSHING’ for a decision and action. ‘PUSHING’ at a time when everything is in turmoil, as it is thanks to the COVID-19 situation, can easily come across as insensitive, clumsy or even disrespectful don’t you think? So, what...
Reputation. It’s often said that we see a person’s true colours in times of stress. The same is true of business. Covid-19 has created a worldwide state of stress. How do we respond? Two possibilities...
The Institute of Chartered Accountants in England & Wales (ICAEW) has warned that many SME’s face a cash flow cliff edge in the coming months. While many member firms of the ICAEW have backed the governments support packages for business, they have also warned that without...
Respectful and relevant marketing is key. In these sensitive times, it pays to apply high levels of care and attention about both what you communicate and how you communicate with all your clients. However, you want to be respectful. Quite right. Chances are you hate receiving irrelevant...
Running a business at the moment looks harder than it’s ever been You've got to repeatedly reach. There’s no doubting the challenges and the emotional roller coaster we are all experiencing just now. There’s no doubting the seriousness of the health issues and the economic impact we...
Job Security is in doubt like never before. According to a massive research study into team morale, being treated fairly matters more than anything else. The research (18million+ employee surveys), suggests that FAIRNESS breaks down into 3 elements: Your team’s sense of job security; Your team’s sense of fair pay, and ...
Managing Difficult Conversations: We’re all experiencing heightened emotions and stresses because of the impact of COVID-19. Add these extra emotions into the difficult conversations that are needed at this time, and it can feel like an unstable tinderbox. Throw in the mix the fact that (almost) everyone...
When faced with these challenging times, getting your team’s full buy-in to new ways of working together (remotely from home) with the use of virtual team meetings and new ways of working with customers is essential. Remote working needs routine. Daily routines for all your...